Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Bandofheathens.com may collect and use Users personal information for the following purposes:
- To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site We may use feedback you provide to improve our products and services.
- To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic text messages We may use Facebook Messenger to send User information and updates pertaining to The Band of Heathens. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our Messenger bot, they will receive messages that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future messages, we include detailed unsubscribe instructions at the bottom of messages or User may contact us via our Site.
- To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
By providing your mobile phone number, you provide us with your consent and authorization to contact you in any way, including through SMS messages (including text messages). SMS messages (including text messages) are provided for your convenience only. Consent to these Call & SMS Terms and Conditions is not a condition of purchase. SMS messages (including text messages) will only be placed or sent (as applicable) between 8 a.m. and 9 p.m. in your time zone. SMS message (including text message) frequency varies.
You understand standard Message & Data Rates May Apply depending on your mobile carrier. Charges for SMS messages (including text messages) may appear on your mobile phone bill or be deducted from your prepaid balance. You agree not to hold Bandofheathens.com liable for any mobile call or messaging charges or fees generated by this service. By providing your consent, you approve any such charges from your mobile carrier.
By providing your consent, you have also agree that you are the owner or customary user of any mobile phone number which you have provided to us or our Network. You understand the text messages we send may be seen by anyone with access to your phone and you agree that we are not liable for anyone accessing such messages. Accordingly, you should take steps to safeguard your phone and your text messages if you wish for them to remain private.
You agree to promptly notify us if your mobile has been lost or stolen, if you change your mobile phone number, cease using the mobile phone number you provided us, assign any non-mobile phone number you provided us to a mobile service, or transfer your mobile number to another person.
You agree to provide a valid mobile phone number for these services. You further agree to indemnify, defend and hold us harmless from and against any and all claims, losses, liability, cost and expenses (including reasonable attorneys’ fee) arising from your provision of a mobile phone number that is not your own or your violation of applicable federal, state or local law, regulation or ordinance. Your obligation under this paragraph shall survive termination of these SMS Terms and Conditions.
The Band of Heathens reserves the right to terminate messaging services, in whole or in part, at any time without notice, without liability to you, any other user or a third party. We reserve the right to modify these SMS Terms and Conditions from time to time without notice. Please also review these SMS Terms and Conditions from time to time so that you are timely notified of any changes. We may also notify you of any updates by sending you a text message with a link to the revised terms and conditions and/or posting revised terms and conditions on the Company Website.
Please be aware that our text messaging service does not currently provide for two-way communication, other than sending auto-responses if you text STOP or HELP as specified below. Also please be aware that text messages that we send you may come from different numbers. The information in any message may be subject to certain time lags and/or delays. You are responsible for managing the types of SMS messages (including text messages) you receive.
If you have any questions about this policy or are having problems receiving or stopping our text messages, please contact us using the following information: firstname.lastname@example.org.
OPT-OUT OR STOP You understand that, at any time, you may withdraw your consent to receive SMS messages (including text messages). To Stop receiving SMS messages (including text messages) from us (except any fraud alerts we may send you), simply text STOP, STOP ALL, UNSUBSCRIBE, CANCEL, END or QUIT (“STOP”) to any text message we have sent you to unsubscribe. You can also opt-out of receiving SMS messages (including text messages) by sending an email to email@example.com. Your Stop request will become effective within 24 hours of receipt. If you text STOP to us, you understand that this direction will be limited to text messages for the service to which the SMS message (or text message) relates, and we will only opt you out of receiving SMS messages (including text messages) pertaining to that service. Opting-out of receiving SMS messages (including text messages) will only be effective as to the cell phone number from which you send the STOP request or that you specify, and will only stop messages from Bandofheathens.com. If you receive messages) from our Network Provider(s), you will need to contact them directly to opt-out of their messages and/or with any questions or issues with opting-out of receiving their messages.
SMS Support or Help
If at any time you need our contact information, information on how to stop SMS messages (including text messages), or these Call & SMS Terms and Conditions, reply HELP to any SMS message (or text message) we have sent you. Upon receiving your SMS message (or text message), we will send you a text message with such information.
Some of the SMS messages (or text messages) we send may include links to websites. To access these websites, you will need a web browser and Internet access.
Not all mobile carriers or text message service providers may support this service. Please check with you mobile carrier.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
11 Music Square East
Nashville, TN 37203